By using this website or sending project details through our forms, you agree to the collection and use of information as described here.
Information you may choose to share
When you contact BC Roofers, you may provide your name, email address, phone number, property location, roof details, photos, and notes about the service you are requesting.
We use that information to review your request, respond to you, and understand what kind of roofing support you may need.
Technical and usage information
Like most websites, bcroofers.ca may collect technical information such as browser type, device information, referring pages, approximate location data, and basic analytics tied to how the site is being used.
That information helps us understand website performance, improve the user experience, and maintain site security.
Use of submitted details
Information submitted through the website may be used to respond to inquiries, prepare for service conversations, improve the website, and maintain communication related to roofing requests or follow-up questions.
BC Roofers does not sell customer conversation data to advertisers.
Cookies, analytics, and connected tools
The website may use cookies or comparable technologies to support analytics, website functionality, and performance review. Third-party service providers may process limited technical data on our behalf where needed for hosting, analytics, forms, or communications.
You can manage cookies through your browser settings, although limiting cookies may affect some site functions.
Data handling practices
Information is kept only as long as needed for communication, business administration, legal obligations, or legitimate operational needs related to website and service inquiries.
BC Roofers takes reasonable steps to protect submitted information, but no internet-based system can promise absolute security.
Questions and policy updates
You may contact BC Roofers through the website if you have questions about information you submitted through bcroofers.ca.
This Privacy Policy may be updated from time to time. Any updated version becomes effective when posted on this website.
Flor chat and enquiries
If you use Flor chat or the enquiry form, the message and the details you enter are sent to Flor at flor.tel for processing. Chat includes a randomly generated session identifier and the page you are viewing. Enquiries include the contact details and project information you choose to provide. Please do not send financial, health or other sensitive records. See Flor’s privacy information.
We use Google Analytics to understand visits, page views and website interactions. Google Analytics uses cookies and processes information such as device and browser details, referring pages and approximate location. Our tag disables Google signals and advertising personalization and removes query strings and fragments from the page address and referrer it sends. We do not intentionally send contact-form field values or chat messages to Google Analytics. You can block analytics through your browser or use the Google Analytics opt-out browser add-on. See Google’s privacy policy. The hosting service may still process operational logs. The roofing checklists operate only on the current page. Chat state is not intentionally stored in your browser after you leave the page.